Frequently Asked Questions
Everything you need to know about protecting your valuables.
How is my Liberty Safe delivered?
We offer professional curbside delivery or premium 'White Glove' in-home installation. Each safe is shipped in discreet packaging to maintain your privacy and security.
What kind of warranty comes with my safe?
Every Liberty Safe comes with a limited lifetime warranty that covers attempted break-ins, fire damage, and manufacturing defects. We will repair or replace your safe free of charge.
Can I upgrade the lock on my safe later?
Yes, most of our models allow for lock upgrades. You can switch from a traditional mechanical dial to a high-security electronic keypad through our certified locksmith network.
How do I register my safe for the lifetime warranty?
You can register your safe online through our website using your serial number and proof of purchase within 30 days of delivery to activate your lifetime protection.
What should I do if I forget my combination?
If you have registered your safe, you can request a combination recovery through our secure verified ownership process. For security reasons, this requires notarized documentation.
Are the safes fireproof?
Our safes are fire-rated for various durations and temperatures, ranging from 30 minutes to 2.5 hours. Check the specific model specifications for the BTU heat resistance rating.